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Can I have the tracking number to check the shipment status ?
How can I contact you?
Are You a Company or a Sole Dealer ?
How can I settle the payment ?
When can I expect my items to be delivered?
Do you accept wholesale/bulk log ?
Does the price included the import tax/duty ?
Can I ask for fast shipping ?
Do you accept return or refund ?
Can I ask for ship item out of my paypal address ?
If item is free shipping, does it be sent by register mail ?


Can I have the tracking number to check the shipment status ?
Yes, we can provide the tracking number to US buyer via the link: https://www.usps.com/

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How can I contact you?
Please email us at takfunghonghk@gmail.com. We would love to hear from you.

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Are You a Company or a Sole Dealer ?
We are a company and established in 1988. Now, on-line marketplace is set up to offer worldwide buyers to purchase their favorate items. We have standard return/refund policy, so don't worry, start to purchase now !

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How can I settle the payment ?
We only accepted Paypal payment and please settle it within 2 days after you buy it.

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When can I expect my items to be delivered?
Items will be sent within 1-2 business days after the payment cleared, and the delivery time is around 7-14 days to USA for most items after the sending date. For other country, such as AU, UK, will be taken around 14~30 days depend on the destination. All shipment is arranged by Registered Air Mail, unless you notice us by fast courier service, such as ups, federal, etc. The tracking number can be provided to US buyer in order to check shipment status via link: https://www.usps.com/ Please contact us for more details if necessary.

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Do you accept wholesale/bulk log ?
Yes, please check "Good Deal" for some items in wholesale/bulk log with competitive rate. If you have any enquiry, please feel free to contract us by mail takfunghonghk@gmail.com

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Does the price included the import tax/duty ?
No, all the price is excluded tax/duty at destination. Please check your side when import your favorable product.

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Can I ask for fast shipping ?
Yes, please check for us the fast shipping cost, such as Ups, Fedex, etc, OR we can send items to your appionted courier under freight collect.

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Do you accept return or refund ?
Yes, refund or replacement request is available only requests within 7 days after parcel received and the item must be returned with all the original manufacturers packaging accompanied with tracking number from shipping carrier. However, return items must not be used or have any sign of abuse or intentional damage. Also, buyer is responsible for all return shipping charges. A refund may be issued if replacement is not available. (Original shipping fee is non-refundable) Please contact us before you return the item.

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Can I ask for ship item out of my paypal address ?
no, we can only ship your favorate item to your paypal address.

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If item is free shipping, does it be sent by register mail ?
In order to mininize the cost, we offer the free shipping items sending by general post. If request to send by registered mail, additional shipping cost is usd1.8, please feel free to contact us for any enquiry.

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Last Updated: 30 Oct 2016 03:26:58 PDT home  |  about  |  terms  |  contact
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